Help Center
Everything you need to run your store on NearbyBazaar — quick links, common questions and direct support channels.
Orders & Fulfillment
Accept orders, update statuses, print receipts and handle cancellations.
Payments & Payouts
Track settlements, commissions and payout schedules.
KYC & Verification
Complete or review your business verification documents.
Microfinance CRM
Customer lists, EMI reminders, campaigns and collections.
Disputes
Raise or respond to order disputes and track resolution.
B2B Selling
Guides for wholesale, RFQ and bulk order workflows.
Frequently asked questions
How do I update my product stock or pricing?
Go to Products, open the product, edit stock/price and save. Changes go live immediately after any required review.
When do I receive my payouts?
Settled payouts appear under Payouts. Bank processing typically takes 1–3 business days after settlement.
How do I contact a customer about an order?
Use the order detail page actions (Call / WhatsApp). Customer contact details are only available for your own orders.
How do I report a problem with an order?
Open the order and raise a dispute, or visit the Disputes page to track existing cases.
How do MFCRM campaigns and reminders work?
In Microfinance CRM you can filter customers, select an audience and send SMS/WhatsApp reminders using approved templates.